Customer Help
Our happiness team is always here to assist.
Common payment queries questions
PAYMENT
- Visit your online banking/ mobile banking app and navigate to the E-transfer section. If you have troubles, you can call your bank to assist you.
- Add our payment email (sent to you after checking out) and exact total of your order as seen on your invoice.
- Submit the transfer.
- IMPORTANT! E-TRANSFER INFORMATION WILL BE SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL. THIS INCLUDES THE NICKNAME, QUESTION & ANSWER.
- If there are any errors in the deposit process, we will contact you through your account email before processing the order.
Currently, we only accept Interac E-transfer as payment. To use this service, you must have online banking with your banking institution.
Once you complete the checkout process for your order, you will be provided instructions for making a payment on the order complete window, as well as in the order confirmation email you will receive.
Taxes will be charged at a rate of 5% GST. Provincial taxes will not be charged.
Unfortunately our system does not allow you to change or cancel an order once it has been placed.
If you would like to do this, contact us at [email protected].
If you change you order, please make use this invoice/total order amount when making your payment, to ensure there are no hiccups with changing numbers.
It has recently come to our attention that more and more websites are starting pop up that completely lift our images and plagiarize our copy and website in an effort to trick our customers and scam people who are actually trying to find our website. Please ensure that you are in fact on our website and verify the URL in your address bar before purchasing anything and when browsing the internet.
- Add everything you need to cart.
- Go to the shopping cart by clicking on the icon in the upper right corner of the screen.
- Press Proceed to checkout
- Fill in all required fields
- Accept the checkbox for your data processing on the right side of the screen above a drop of Place Order.
- Click on the Place Order button
- You will receive an email with payment instructions via Interac E-transfer.
- Pay according to the instructions.
- You will receive an email with the Canada Post track number details.
You will receive a order processing confirmation email once we confirm that payment has been received in the form of an E-transfer. Because this confirmation is done manually by our team, it can take up to 1-2 hours during busy times to match payment to it’s respective order.
Only qualified clients over the age of 19 who live in Canada are able to purchase marijuana through our site. There are absolutely no exceptions to this rule.
While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst our customers and strongly support the use of marijuana. We understand the needs of customers that may have trouble purchasing marijuana from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to customers in Canada so they may have safe access to our store at any time.
Unfortunately our system does not allow you to change or cancel an order once it has been placed.
If you would like to do this, contact us at [email protected].
If you change your order, please make use this invoice/total order amount when making your payment, to ensure there are no hiccups with changing numbers.
SAME-DAY DELIVERY – on GTA area
SAME-DAY DELIVERY – on GTA area
We offer Same-Day delivery on GTA area. This means when you place your order and make your payment before 8pm, you can expect your order to arrive on the same day.
ESTIMATED TIME SLOTS FOR DELIVERY:
Payment received before 1pm:
Expect delivery between 1pm – 6pm
Payment received between 1pm – 8pm:
Expect delivery before 11pm
Payment received AFTER 8pm:
Orders placed after 8pm will be processed and delivered the following day.